Our long (26 years) experience has brought us many very satisfied clients from a range of industries, professions and Government bodies including: legal, financial, insurance, retail, shipping, pharmaceutical, medical, medical devices, automotive, oil and gas, engineering, electronics, human resources, training (sales, quality etc), marketing. By combining the skills of our specialist translators with our consultative approach, we can accurately translate your specialist content.
Our translation service is:
Consultative – You will have a named project manager or account manager; an expert who will explain the process, manage the project and ensure that it is on-time and on-cost. Every time.
Controlled – Using well-established processes (ISO 9001 and EN 15038/ISO 17100), multiple projects and languages are kept on track, giving you information about project status, enabling you to report onwards and removing your stress.
Cost-effective – With state of the art technology your translations are automated as much as possible, including using tools which reduce your costs, without compromising the quality that you need.
Professional – Using the best qualified and experienced translators and revisers in our own industry, we deliver great translations that work in your industry.
Optimum return on your investment
We offer best value when working with clients in a long-term partnership and offer industry-leading service levels combined with loyalty benefits in our ‘Service Pack’ model.
Our unique consultative approach leads to the best possible return on your translation investment before your translation project even gets under way. Our team will offer advice about specific language issues, handling multiple languages and cultural expectations and technical challenges so that we can create a plan with you and your stakeholders that will give you the results you want. We will liaise with your country offices, your developers, your design house, your marketing team, your brand team or your product experts – whatever is needed to achieve your goals. By understanding your business and project needs, financial surprises and costly project errors are eliminated.
Behind the consultation and support lies technology that will also reduce costs and reduce time to market.
For many clients, whether you have a single confidential document to translate or are handling significant amounts of Personal Information, security and confidentiality are critical. We comply with ISO 27001 and will be certified shortly. This means that we have invested in secure processes and technology that protects your assets. Various levels of confidentiality and security are available depending on your requirements.
If security of translated data is an issue for you, talk to us.
Desk top publishing
You’ve spent time and effort perfecting a brochure, flyer, training course in English, and now want it to look as good in the other languages. No problem. Using our state-of-the-art DTP facilities, our DTP team will take your InDesign, Illustrator or QuarkXPress files and handle all the manipulation necessary for your target languages – including right-to-left languages such as Arabic.
Your designers or external studios are welcome to work directly with our highly experienced operators to leave you free to concentrate on the rest of the project.
Even better – if you involve our design experts at the beginning of your project, we can advise on the best ways to save time and cost at the translation stage.
WHAT OUR CLIENTS ARE SAYING
When quality and results matters, talk to us in any language.
I really appreciate your speed and the attention you have put into highlighting and tackling issues you found. Alex explained technical issues in our source files which would cause software problems.
Thanks for your prompt and pro-active response with this request for an urgent audio transcript.
Just wanted to drop you a quick note to say thank you for your help and work last week to resolve the translation questions. This was an important customer for us and I appreciate your professional pro-active approach in dealing with this situation.